HVAC Maintenance Plans & Memberships in Southern NH

Membership Terms & Conditions

General Terms

Membership benefits apply only to the enrolled customer and covered qualifying system(s) and are non-transferable. Membership benefits, pricing, and terms are subject to change for future membership terms and renewals. Additional restrictions and exclusions may apply. Jolt Electric & HVAC reserves the right to determine equipment, services, repairs, and projects that qualify for membership benefits.

Membership Payment & Active Status

Membership may be paid in full at the time of enrollment or in two equal payments. Customers who choose the two-payment option will pay 50% of the annual membership fee at enrollment and the remaining 50% approximately six months after the membership start date.

Jolt Electric & HVAC will make reasonable efforts to contact members when the second payment is due. Membership benefits remain active only while the membership account is current.

If the second payment is not received when due, the membership account will be paused until the account is brought current. While the membership is paused, membership benefits, including maintenance visits, member discounts, warranty benefits, priority scheduling, and the use of accumulated equipment credit, will not be available.

For Heating & Cooling memberships, the second routine maintenance visit will not be scheduled or performed while the membership account is paused due to an outstanding payment. Once the account is brought current, applicable membership benefits will become active again, subject to scheduling availability and the remaining membership term.

Accumulated equipment credit will remain on the member's account while the membership is paused and may be used once the account is brought current, provided all other equipment credit terms and eligibility requirements are met.

Maintenance Visits

Membership includes the routine maintenance visits specified in the selected plan. Jolt Electric & HVAC will make reasonable efforts to contact members regarding scheduling and maintenance reminders; however, members are responsible for scheduling their included visits within the applicable membership year. Unused maintenance visits do not roll over or carry over into the following membership year and are forfeited upon expiration or cancellation of the membership.

Repairs & Additional Services

Membership covers routine maintenance and cleaning only. Any repairs, replacement parts, materials, refrigerant, equipment, or additional services identified during maintenance are not included in the membership fee and will be quoted separately.

Member Discounts

Silver members receive 5% off and Gold members receive 10% off qualifying service calls and repairs, including services such as no-heat calls, no-A/C calls, electrical or power issues, and other qualifying repair services. Discounts apply to the entire qualifying service invoice.

Discounts do not apply to routine maintenance, membership fees, new equipment purchases or installations, projects, or other services excluded by Jolt Electric & HVAC. Discounts cannot be combined with other promotions or discounts.

Warranty

Warranty applies only to qualifying repairs performed by Jolt Electric & HVAC and is subject to applicable warranty terms and exclusions. Manufacturer warranties apply separately to equipment and manufacturer-supplied components. Warranty coverage does not include damage caused by misuse, neglect, unauthorized repairs or modifications performed by parties other than Jolt Electric & HVAC, or circumstances outside of Jolt Electric & HVAC's control.

System Coverage

Membership pricing includes maintenance for one qualifying system. Additional qualifying systems may require an additional membership fee. System eligibility is subject to Jolt Electric & HVAC's determination.

Equipment Credit

Members receive an annual equipment credit as specified in their selected membership plan. Unused credit rolls over and accumulates while the membership remains active, with no limit on the amount of credit that may be accumulated.

Equipment credit may only be applied toward the purchase and installation of qualifying new equipment or qualifying projects with a total project value of $2,500 or more. Equipment credit cannot be applied toward general service calls, repairs, routine maintenance, labor-only services, membership fees, previous purchases, or existing balances.

Equipment credit is non-transferable, has no cash value, and cannot be combined with other offers unless otherwise specified.

If the membership is cancelled or expires, any unused equipment credit is forfeited.

Membership Term & Renewal

Membership is valid for one year from the date of enrollment and does not automatically renew. As the membership renewal date approaches, Jolt Electric & HVAC will make reasonable efforts to contact the member regarding renewal options and provide the member with their current equipment credit balance.

Any unused equipment credit is forfeited if the membership expires or is cancelled and does not carry over if the membership is not renewed.

Priority Scheduling

Silver and Gold members receive priority scheduling over non-members when service is requested, subject to technician availability, emergency service calls, seasonal demand, and other scheduling considerations. Priority scheduling does not guarantee same-day, next-day, or emergency service.